If you would like to return a product for exchange, replacement, or refund, please email our customer support at Please provide as many details as possible, including ORDER #, Full Name, Address, Phone Number, and REASON for the return. If the return is approved you will get further
directions on shipping the package back to us.

You may return UNOPENED and UNUSED items for a full refund within 3 days of purchase. You may not return E-Juice, liquid products, opened cartridges, or other consumable products for hygienic reasons and
therefore it is NON REFUNDABLE.

If you are to receive a refund, it will be issued by The Architect Elixirs LLC when the returned item has been received in satisfactory condition. Refunds will be processed within 10 business days of receiving the items. And will be applied directly to the method that was used to make a purchase.